Privacy Policy
This Privacy Policy is designed to help you understand how OneAgent AI Ltd. (“OneAgent AI,” “we,” “us,” or “our”) collects, uses, and shares your personal information, and to help you understand and exercise your privacy rights.
1. Scope and Updates to This Privacy Policy
This Privacy Policy applies to personal information processed by us, including on our website (https://oneagentai.com), our products, and other online or offline offerings (collectively, the “Services”).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time at our discretion. If we make material changes, we will notify you as required by law. Your continued use of our Services after any update indicates your acceptance of the revised Privacy Policy.
Important Note: This Privacy Policy does not apply to personal information processed by us on behalf of our business customers through their use of our platform (“Customer Data”). Processing of Customer Data is governed by the agreements we have with our customers. For questions regarding Customer Data, please contact the relevant customer directly.
2. Personal Information We Collect
We collect personal information in three primary ways:
A. Information You Provide to Us
Account and Contact Information: name, email address, phone number, company, job title, and any other information you submit when interacting with us.
Communications: information shared via email, web forms, or during meetings and events.
Job Applications: resume, contact information, and other details provided during the hiring process.
Event Participation: when attending trade shows, webinars, or other events, we may collect your contact details and areas of interest.
B. Information Collected Automatically
Usage Data: IP address, browser type, device information, pages visited, time spent, clickstream data.
Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., pixel tags) to collect data about your use of our Services.
Analytics: We use tools like Google Analytics to understand user behavior and improve our Services.
C. Information from Other Sources
Third-Party Services: Information obtained from third-party platforms (e.g., LinkedIn or event organizers) if you interact with our content or representatives.
Referrals: If someone refers you to our Services, we may collect your contact information.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
A. To Provide Our Services
Manage user accounts and authentication
Respond to inquiries and support requests
Deliver features and updates
Process job applications
Register you for events
B. For Administrative and Business Purposes
Improve and personalize the Services
Conduct research and development
Detect and prevent fraud and abuse
Enforce our legal agreements and terms
Comply with legal obligations
C. For Marketing and Advertising
Send newsletters or promotional emails (you can opt out at any time)
Display targeted advertisements on third-party platforms
D. With Your Consent
We may use your information for additional purposes with your explicit consent.
E. Aggregated or De-identified Data
We may use and share anonymized data for research, benchmarking, or analytics.
4. How We Share Your Personal Information
We may disclose your information to:
A. Service Providers
Hosting providers, analytics vendors, customer support platforms, payment processors, and other third-party vendors who help us operate our business.
B. Business Partners and Affiliates
We may collaborate with trusted partners or affiliated entities on joint offerings.
C. Advertising Partners
To facilitate interest-based advertising and campaign measurement.
D. Legal Obligations and Security
We may share your data if required to comply with laws, enforce our agreements, or protect our rights or users.
E. Business Transfers
In the event of a merger, sale, or reorganization, personal information may be transferred as part of the business assets.
5. Your Privacy Choices and Rights
You may have rights under applicable law to:
Access or receive a copy of your personal data
Correct inaccurate information
Request deletion of your information
Object to or restrict certain data uses
Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at kostadin@oneagent.com.
Your Choices
Emails: Unsubscribe using the link in our messages
Cookies: Adjust settings in your browser or via our cookie banner
Targeted Ads: Use opt-out mechanisms like YourAdChoices
6. International Transfers
We may process your information in countries outside your place of residence, including the United States and the European Union. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required by law.
8. Children’s Privacy
Our Services are not intended for children under 18, and we do not knowingly collect their personal information. If you believe a child has submitted data to us, contact kostadin@oneagent.com.
9. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy practices before providing any personal information.
10. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
OneAgent AI Ltd.
Email: kostadin@oneagent.com
Website: https://oneagentai.com