User Data Deletion
Under the European Union’s General Data Protection Regulation (GDPR), you have the right to request the deletion of your personal data from our records. This is commonly referred to as the “Right to Erasure” or the “Right to Be Forgotten” (gdpr.eu).
How to Submit a Deletion Request
To initiate a request for the deletion of your personal data, please send an email to our Data Protection Officer at:
📧 kostadin@oneagentai.com
In your email, kindly include the following information to help us process your request efficiently:
Full Name: Your complete legal name.
Contact Information: The email address and/or phone number associated with your account or interactions with us.
Details of the Data: A description of the personal data you wish to have deleted. This could include specific data points or all data we hold about you.
Reason for Deletion (optional): While not mandatory, providing a reason can help us understand and process your request more effectively.
Deleting OneAgentAI App Data via Facebook
If you wish to delete your data associated with the OneAgentAI app through Facebook, please follow these steps:
Log into your Facebook account.
Navigate to Settings & Privacy > Settings.
Click on “Apps and Websites” in the left-hand menu.
Find and select “OneAgent AI - Comments Tool” from the list of active apps.
Click “Remove” to delete the app and its associated data.
For more detailed instructions, you can refer to Facebook’s official guide on removing apps: Remove an app or game that you’ve added to Facebook.
What Happens Next?
Upon receiving your request, we will:
Acknowledge Receipt: Confirm that we have received your deletion request.
Verify Your Identity: Ensure that the request is legitimate and made by the data subject or an authorized representative.
Process the Request: Evaluate the request in accordance with GDPR Article 17 and determine if any legal obligations require us to retain certain data.
Respond Within One Month: Provide a response to your request within one month of receipt, as stipulated by GDPR (gdpr.eu).
If we are unable to fulfill your request, we will provide a clear explanation of the reasons, including any legal obligations that prevent us from deleting certain data.
Additional Information
For more details on your rights under the GDPR, you may refer to the official GDPR documentation or consult your local data protection authority.
If you have any questions or need further assistance, please contact us at kostadin@oneagentai.com.